Proctor Financial, Inc. is a leading provider of lender-placed insurance to 1,500 clients nationwide with over 45 years of industry expertise.

Who is PFI?

Known in the industry for technology-driven solutions, collaborative partnerships and superior customer service; PFI has been a consistent leader in the lender-placed insurance business for over four decades. PFI performs all insurance, tracking and servicing functions at its headquarters in Troy, Michigan.

Executive Team

PFI’s industry professionals have the experience to deliver insurance and servicing solutions while exceeding quality service expectations. The leadership team navigates clients toward process improvements, compliance, longevity, mutual success and satisfaction. Meet the team.

Brown & Brown

PFI is a wholly-owned subsidiary of Brown & Brown, Inc. (NYSE: BRO), among the ten largest insurance intermediaries with a $4.5B market capacity. Brown & Brown’s financial strength is fundamental to PFI’s strategic investment in technology, people, products and infrastructure to improve the client experience.

Memberships & Certifications

PFI actively participates in industry organizations including the Mortgage Bankers Association (MBA), American Bankers Association (ABA), and American Bankers Insurance Association (ABIA). PFI also participates in servicing forums and collaborates with servicing platform providers to derive mutual business solutions for its clients.

In addition to the member organizations, PFI has been a recipient of the ISO 9001:2008 designation and Call Center of Excellence award for three consecutive years. Both awards demonstrate PFI’s commitment to continuous improvement and performance that exceed industry standards.

Proctor Perspective

Stay informed about company happenings, industry news, compliance updates and GSE guideline announcements. Follow PFI through its blog, company newsletter and social media.

Upcoming Events

PFI attends industry conferences to meet with leaders, current and prospective clients to collaborate on servicing issues and industry solutions. This is a valuable forum to meet with PFI representatives to learn more about new products and services. Discover which trade shows and conferences PFI will attend in 2016.