PFI Releases New Compliance Webinar – NFIP, “Other Residential”

Does your institution service loans on “Other Residential” Buildings that require flood insurance? On June 1, 2014, the National Flood Insurance Program (NFIP) increased the maximum coverage limits for “Other Residential” Buildings. This change is primarily a result of the Biggert-Waters Flood Insurance Reform Act of 2012 (BW-12). In response, Fannie Mae and Freddie Mac […]

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Heartbleed Security Bug Notice

As you may be aware, the media has reported the risks of the Heartbleed Security Bug. Proctor Financial, Inc. (PFI) would like to inform you that PFI applications utilized by clients (IIM, InForcer, Internet Reporting) are not at risk. PFI performs due diligence according to our IT Security Policies and if any vulnerabilities are determined, patches […]

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PFI Forms Partnership with NREIG

Proctor Financial, Inc. (PFI) has formed a partnership with National Real Estate Insurance Group (NREIG). PFI’s Regional Vice President, Gretchan Francis, was instrumental in negotiating the new carrier relationship between NREIG and Ironshore Europe Limited for property premises liability and named storm coverage in the U.S. For her efforts, Gretchan was featured as a “Mover […]

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PFI Receives Three Year ISO 9001:08 Recertification

Troy, Michigan – Proctor Financial, Inc. (PFI), a leading provider of lender-placed insurance and related services, is pleased to announce the three year recertification of its ISO 9001.08 registration effective November 7, 2013. Since PFI’s original ISO 9001.08 certification in January 2011, the company has maintained strong dedication to continual improvement of processes, effective root-cause […]

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Mark Synowiec Named Employee of the Quarter

Proctor Financial, Inc. named Mark Synowiec as PFI’s Outstanding Employee of the Quarter in 3Q 2013.  Each quarter, PFI hosts an employee meeting to discuss the state of the company and recognize employees for exemplary performance.  Cristina DeRieu, manager of the Open Items (OPI) Department said, “He is a valuable asset to the department and […]

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PFI Creates Value Through Partnership

PFI continues to deliver on its promise of Value Through Partnership by providing more than just insurance and risk management programs to mortgage servicers. What has PFI been doing to provide superior customer service and client satisfaction? Discover below. At a partnership luncheon on April 18 during the Fiserv Forum in Las Vegas, Bryan Sommerland […]

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PFI Names Milmari McFadden as Employee of the Quarter

Proctor Financial honored Milmari McFadden as PFI’s Outstanding Employee of the Quarter in 2Q 2013. Each quarter, PFI hosts an employee meeting to discuss the state of the company and recognize employees for exemplary performance.  Amy Novak, Senior Manager of Lender Solutions, had this to say about McFadden: “She is an important asset to Proctor. […]

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PFI Places Top 50 in Top 100 Call Center Award from BenchmarkPortal

April 23, 2013 Full PDF Press Release available here. Troy, Michigan – Proctor Financial, Inc. (PFI) is proud to announce that it recently placed in the Top 50 in BenchmarkPortal’s Top 100 Call Center Award for 2013.   Receiving this designation is a testament to PFI’s management and employee dedication to balancing effectiveness and efficiency in […]

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PFI Names Christodoulo as Employee of the Quarter

Proctor Financial, Inc.  honored Philip Christodoulo in Lender Solutions as PFI’s Outstanding Employee of the Quarter in 1Q 2013. Each quarter, PFI hosts an employee meeting to discuss the state of the company and recognize employees for exemplary performance.  Joe Pierce, manager of Lender Solutions had this to say about Phil: “Phil has an excellent […]

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