Proctor Financial, Inc. Earns Center of Excellence Certification for Call Center Quality

November 4, 2011

TROY, MI–(Marketwire – Nov 4, 2011) – Proctor Financial, Inc. (“PFI”) has earned a Center of Excellence certification for call center services from BenchmarkPortal, an industry leader in call center benchmarking worldwide, in collaboration with the Center for Customer-Driven Quality, founded at Purdue University. The Center of Excellence recognition is one of the most prestigious […]

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Stop by Proctor Financial´s Booth at the 2011 ABIA Annual Conference

September 21, 2011

Proctor Financial, Inc. invites you to stop by Booth #200 during the 2011 ABIA Annual Conference held next week from September 26-28 at the JW Marriott Hotel in Washington DC. This year´s conference features Governor Frank Keating, President and CEO of the American Bankers Association, as the keynote speaker. The ABIA Conference provides clients and […]

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With Hurricane Irene Hitting the East Coast, PFI Has Your Claims Covered

August 26, 2011

With Hurricane Irene heading through the eastern coastline, Proctor Financial, Inc. wants to remind our lenders and their borrowers on the multiple options to submit a claim. The easiest way to submit a claim is through our online claim form. Complete the electronic form and click the “Submit” button and you will receive an e-mail confirmation. Other ways […]

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Compliance Department Introduces New Webinar On Demand Series

August 17, 2011

With continual regulatory changes affecting the mortgage industry, Proctor Financial, Inc. introduces a new informative webinar series for clients called “Proctor Financial´s Compliance On Demand” only accessible through PFI´s dedicated Compliance Resources area.   These new webinars are pre-recorded by PFI´s Compliance Department, which allows clients to determine if information is relevant to their servicing […]

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Proctor Financial Now On Facebook, Twitter and LinkedIn

June 10, 2011

Proctor Financial, Inc. is proud to announce we´ve joined the world of social media.  With so much going on with force placed insurance, compliance and other industry news, PFI needed a way to instantly connect with our clients, agents and partners through these popular communication channels.  Social media allows PFI to keep everyone informed on […]

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Be Prepared for 2011´s Hurricane Season with Forced Placed Flood Insurance

June 3, 2011

As of June 1, hurricane season has officially opened for business for the 2011 North Atlantic area and FEMA has spread the word about being `ready´ for these tropical storms and other potential disasters. FEMA Administrator Craig Fugate has released a video message about the upcoming season being an “above average year” for hurricanes – […]

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Lender Placed Hazard Insurance Protects Banks´ Interests

May 26, 2011

Uninsured properties pose an unacceptable risk to banks and other financial institutions. With the recent storms in Joplin, Missouri and other locations in the southern states, some lenders have learned the hard way that Mother Nature´s potential hazards also can damage their portfolios if a property is not properly insured. Lender placed hazard insurance has […]

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Proctor Financial Updates Our Blog to Better Inform Our Clients

May 18, 2011

As a national leader in Force Placed Insurance, Proctor Financial, Inc. is a resource that financial institution clients and PFI´s agent partners turn to time and time again for their force placed insurance needs.  In order to keep those who use our services informed, PFI has developed a blog on our website. For the last […]

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IIM-Intelligent Insurance Manager Maintenance from 8 to 10 p.m. EST May 2nd

May 2, 2011

IIM-Intelligent Insurance Manager will undergo necessary, routine maintenance and upgrades for clients on Monday, May 2nd from 8 to 10 p.m. EST. During this timeframe, clients will not have login privileges to Proctor Financial’s IIM e-Client Portal. We apologize for the inconvenience this may cause clients and PFI expects IIM access to return by Monday evening. If you […]

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PFI Sales Team Shines at Annual Brown & Brown Meeting

March 14, 2011

Proctor Financial’s sales team took home a few coveted trophies this past weekend during the annual Brown and Brown Meeting held in Orlando, Florida, for all of B&B’s offices throughout the United States. Proctor Financial is a wholly-owned subsidiary of Brown and Brown, Inc. Damon Laprade won the “Top Gun” Award for the programs division […]

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