Overview of Servicing Solutions
Based on client need, Proctor Financial customizes a solution which combines lender-placed insurance for residential, commercial and REO properties with web-based tracking and reporting applications to reduce administrative costs and streamline operations through PFI’s innovative technology and in-house experts.
PFI simplifies the entire lender-placed insurance process through proprietary e-Solutions to adhere to business rules. Through client feedback, quality control measures and continuous improvement, PFI further develops these web-based tools to grow with each client´s needs and develop Value Through Partnership.
PFI provides you with a suite of insurance outsourcing servicing options determined by client need, size of portfolios and anticipated service deliverables.
- e-Client portal to access borrower and insurance information (IIM-Intelligent Insurance Manager®)
- Web-based tracking & lender-placed reporting system (InForcer®)
- Lender-Placed Reporting Forms (Internet Reporting)
- Outsourcing Services (The Proctor Ensemble)
- Portal to listen to client calls received through Outsourcing (uListen®)
- Residential and commercial property valuation services (ValueNOW)
- Inspection services for REO properties through National Vendor Management Services (Sale Date Inspections)
- Catastrophe tracking services (Proctor Doppler®)
For more information on Servicing Solutions insurance outsourcing, contact PFI at 800.521.6800 or e-mail us.